Built Different Consulting (888) 700-2321

Built Different Consulting

Innovative Solutions for Modern Challenges

From supply chain and operations to AI, people, governance and brand, we help businesses grow with proven strategies and hands-on execution.

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Advanced Analytics

Data-driven insights, supported by our own analysis tools, to improve efficiency and performance.

LEAN Methodology

Streamlined processes that reduce waste and improve outcomes.

Experienced Talent

Seasoned professionals who have solved complex problems in the field, not just on paper.

Our Expert Services

Practical help across the whole business

Supply Chain Design, Re-engineering & Optimization

Whether you are building a supply chain from scratch, reworking one that no longer fits, or tuning one that works, we align it with your business goals for efficiency, lower cost and room to grow, using advanced analytics and LEAN principles.

  • Supply chain and network design
  • Center of Gravity studies for facility location
  • Process re-engineering to cut cost and increase agility
  • Analytics-driven optimization
  • Warehouse and racking layout
  • Turn-key installation

Learn more about supply chain services

Focus Areas

Beyond the supply chain

Growing a business takes more than efficient operations. These are the areas where we help leaders build stronger teams, smarter systems and a brand that wins.

AI Adoption & Development: Assess, Train, Build, Scale. The Built Different robot mascot beside circuit lines.

01

AI Adoption & Development

Identify where AI can actually help your business, then put it to work, from choosing the right tools and training your team to building custom solutions around your processes.

  • Find where AI saves time and money
  • Choose and roll out the right tools
  • Train your team to use AI with confidence
  • Build custom automations and solutions

Learn more Talk to the Team →

Engaged Employees Build Stronger Teams: Connect, Contribute, Grow and Celebrate. A team collaborating around a laptop.

02

Employee Engagement

Engaged people do better work and stay longer. We help leaders build a culture where employees connect, contribute, grow and get recognized, with practical programs that lift morale, retention and results.

  • Engagement surveys and action plans
  • Recognition and communication programs
  • Coaching for managers and team leads
  • Career-growth and retention paths

Learn more Talk To Us →

Board Governance: Leadership, Oversight, Strategic Growth. Fiduciary, Compliance, Oversight and Ethics. Three board members seated at a conference table.

03

Board Governance

Build a board that adds real value: clear roles and structure, strong fiduciary and compliance practices, effective oversight, and the strategic direction that supports long-term growth.

  • Board structure, roles and committees
  • Fiduciary, compliance and ethics practices
  • Effective meetings and reporting
  • Strategic planning and oversight

Learn more Talk to the Team →

Sales & Marketing, Brand Development: Brand, Marketing, Sales, Growth. A megaphone and rising sales chart hitting a target.

04

Sales & Marketing / Brand Development

Sharpen how you go to market, from brand identity and messaging to marketing that reaches the right buyers and a sales process that closes.

  • Brand identity and messaging
  • Marketing strategy and campaigns
  • Sales process and pipeline management
  • Metrics that tie spend to revenue

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Drivers Retained: Respected, Supported, Reliable, Rewarded. A smiling truck driver in front of a tractor-trailer.

05

Driver Retention

Driver turnover is one of the most expensive problems in transportation. We help fleets keep good drivers by making sure they are respected, supported, given reliable routes and rewarded for performance.

  • Root-cause analysis of driver turnover
  • Onboarding, communication and recognition
  • Route consistency and home-time planning
  • Pay and performance incentive design

Learn more Talk to the Team →

About Us

Empowering Business Excellence

Founded in 2014, Built Different Consulting is dedicated to helping businesses run better and grow faster. Our mission is to empower businesses by integrating experienced talent with innovative technology and LEAN principles. With a commitment to excellence, we provide tailored solutions that drive efficiency and growth, so our clients stay ahead in a competitive landscape.

Matthew Long, President and Owner of Built Different Consulting Matthew on LinkedIn

Matthew Long

President / Owner

Matthew Long is a visionary leader with over two decades of experience crafting strategic solutions. His expertise in dynamic analytics and process optimization has consistently delivered exceptional results. Under his guidance, Built Different Consulting has become synonymous with innovation and excellence.

Talk to Matthew

FAQ

Frequently asked questions

What does Built Different Consulting do?

Built Different Consulting helps businesses run better and grow faster. Our services include supply chain design, re-engineering and optimization (including Center of Gravity studies, warehouse and racking layout, and turn-key installation), LEAN methodology consulting, AI adoption and development, employee engagement, board governance, sales and marketing / brand development, and driver retention. See all services.

Who leads Built Different Consulting?

Built Different Consulting is led by Matthew Long, President and Owner, who has over two decades of experience crafting strategic solutions, with deep expertise in analytics and process optimization. Our team brings together experienced professionals across operations, technology, people and brand, so every client works with the right expertise for their needs.

Where is Built Different Consulting located?

Built Different Consulting is based in Plainfield, Indiana, in the Indianapolis area. Our office is at 2498 Perry Crossing Way, Suite 240, Plainfield, IN 46168, and we work with businesses across the United States.

How long has Built Different Consulting been in business?

Built Different Consulting was founded on June 10, 2014, and has been helping businesses run better and grow faster ever since.

What makes Built Different Consulting different?

Most consultants focus on one area. Built Different Consulting combines hands-on operations expertise in supply chain and LEAN with help on the people, technology, governance and brand sides of a business, so improvements in one area support the others. The focus is on practical, measurable results, not buzzwords.

Is Built Different Consulting only for supply chain and logistics companies?

No. Supply chain and operations are core strengths, but Built Different Consulting also helps businesses with AI adoption, employee engagement, board governance, and sales, marketing and brand development.

How does working with Built Different Consulting start?

It starts with a conversation about your goals and challenges. From there, our team recommends the right first step and provides a clear scope and timeline before any work begins.

How do I contact Built Different Consulting?

Call toll-free at (888) 700-2321, email info@builtdifferentconsulting.com, or send a message using the contact form on this page.

Contact

Let's talk about your business

Reach out to discuss your goals. We'd love to hear what you're working on.

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